When was the last time you made a purchase without looking at product and service review? Amazon, Facebook, Google, Netflix, Uber, Travelocity… powerhouse world changing organizations all built upon the culture and value of reviews. Healthcare is not immune to the review culture, with our consummerized patient, positive public sentiment is liquid gold and one of your most valuable assets! In fact, 86% of top performing healthcare providers are asking for reviews and feedback after every patient encounter. At Leap Health a pillar of our patient engagement eco-system is dedicated to operationalizing your review strategy and opening your digital front door where the modern patient journey begins. We have automated and streamlined the most impactful aspects of successful review management and local search, so you become the practice of choice! We are the trusted platform
for leveraging your patients to power future growth and an outstanding online presence. We invite you to benchmark your review strategy and discover the features of Leap Health that will transform your practice to meet the needs of the modern patient in our rapidly evolving industry.
No review strategy? READ ON and contact us for a free consult with one of our reputation experts.
Cultivate Your Digital Footprint
The foundation for a successful review strategy starts with managing your digital footprint. If the modern patient is searching for you online, your profiles need to be accurate, reliable, and agile. Nothing will drive a patient away from your practice faster than a bad experience, and that starts with a search. With over 200 review sites and 75 business directories, this is an arduous task to introduce to an already overworked administrative team.
With Leap Health you can efficiently manage your online presence through a unified dashboard that saves time and provides immediate results. Our reputation management software bridges the gap between you and more than 200 review sites and 75 online business directories. This comprehensive approach to your digital front door is instrumental in aligning search experience with online reviews. A “5 star” reviewed practice won’t build trust with a patient if you show up in a search with misaligned phone numbers, office hours, and websites. LeapHealth gives you the ability to govern your online image and attract new patients.
Boost Local Search
Patient reviews are more than a logical, “nice to have”, aspect of your practice. Reviews are one of the most relevant factors that impact Google’s local search algorithm. Patient reviews increase discoverability in local search in our fiercely competitive healthcare industry. Google is not only managing your star ranking from reviews, but also the frequency, recency, relevancy, velocity, and response to patient reviews. Each of these are a review signal category that Google evaluates when answering the question “best provider near me.”
LeapHealth equips you with the tools to automate and monitor your review requests and responses for leading platforms like Google, Facebook, Healthgrades, and Vitals.com. Regular positive reviews and an elevated online reputation will surface your practice and attract a continuous flow of new patients.
Convert from Search to Scheduled
Data from the healthcare industry reveals a notable increase in patient appointments experienced by providers who value patient reviews. As you optimize your patient search experience by providing accurate online information and earn patient trust through maximizing reviews, you have to complete the pre-appointment patient journey. Modern patients are expecting instant results and demand seamless self-serve experiences. Utilize reviews to get found and then introduce friction free communication and scheduling to complete the journey.
The LeapHealth eco-system is designed to engage patients at every step of their healthcare journey. Personalized AI driven chat and scheduling make it seamless for patients to ask questions and schedule appointments from the providers they have come to trust. Our practices and care organizations experience a significant rise in patient acquisition within the first year. Acquisition is accompanied with workflow automation that translates into predictable revenue growth where our providers and healthcare professionals balance business stability and personal lives in order to deliver exceptional care.
The cornerstone of practice growth is building strong patient-provider relationships. LeapHealth allows you to extend the excellent care you provide in the examination room to the digital world. Tap into the power of patient reviews by partnering with LeapHealth to optimize your online reputation, manage your digital footprint, and engage with millions of prospective patients. Get started today on your path to digital transformation.
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