Imagine your first visit to a new doctor. You’ve read practice reviews online and scoured through different websites until you found one that sounds and looks appealing. You create an account on the patient portal and fill out new patient paperwork online. You arrive at the office on the day of your appointment and use a virtual front desk to check in. The nurse calls you back and quickly takes your vitals. You only make eye contact once—the rest of the time, she’s inputting information on a screen. You wait alone in the room for the doctor to arrive, and when she finally does, she shakes your hand, then spends the rest of the visit talking to her tablet instead of talking to you.

Technology is so deeply engrained in healthcare practice that this depersonalized appointment experience is common. It’s not necessarily the doctor’s fault: she’s doing her best to accurately and efficiently log your information, and her EHR system doesn’t always make that easier.

At CureMD, we’re constantly working to understand how healthcare providers can leverage technology to simplify workflows, reduce burnout, and free up more time to focus on patient care. Our AI Medical Scribe platform does just that: it records and transcribes real-time conversations between providers and patients, converting them into structured, codified clinical notes that integrate directly into the EHR.

Ambient Listening in Healthcare: A New Era of Technology

Ambient listening isn’t necessarily new technology. Popular AI tools like Siri and Alexa use ambient listening to recognize voice commands and perform tasks. In healthcare, similar technology has been adapted for documenting provider-patient interactions, improving accuracy and reducing manual data entry. Ambient listening tools use advanced natural language processing (NLP) to capture spoken words, interpret their meaning, and translate them into actionable data.

CureMD’s AI Scribe takes this concept a step further by ensuring the captured information is not just text, but codified data seamlessly integrated into the EHR system. This means that every diagnosis, medication, allergy, and lab result is not only documented but also structured and reportable.

What Is CureMD’s AI Medical Scribe?

CureMD’s AI Medical Scribe is an advanced transcription and documentation tool that uses artificial intelligence to improve provider workflows. The system listens to conversations between patients and healthcare providers during the visit, transcribing them into real-time text. It then processes the transcription, identifying and categorizing critical information such as medical history, allergies, medications, and symptoms. Unlike third-party transcription tools, CureMD’s AI Scribe is fully embedded in the EHR, making the data immediately actionable and eliminating the need for manual entry or copy-pasting.

As Nick Persky, Senior Manager of Implementation at CureMD, explains, “What truly differentiates CureMD’s AI Scribe is its seamless, built-in integration with our EHR platform. This eliminates the inefficiencies of copying and pasting from external software. Additionally, the solution is fully codified, ensuring a streamlined, accurate, and comprehensive documentation experience.”

Benefits of AI Medical Scribe Technology

By reducing administrative burden, CureMD’s AI Scribe allows healthcare professionals to focus on their patients rather than their screens. This leads to:

• More personalized care
• Fewer opportunities for documentation errors
• Less provider burnout

Additionally, the tool’s codification of data ensures that critical information is organized, accurate, and easy to retrieve for future use.

Persky highlights the value of the AI Medical Scribe in addressing one of healthcare’s biggest challenges: “One of the biggest problems I’m hearing from clients is, ‘I feel like a data entry clerk and not a doctor. When the patient is in the exam room with me, I have to keep looking at the computer instead of at them. I barely make eye contact with my patients.’ This barrier will be removed when our AI Scribe tool is utilized.”

Addressing Security and Compliance Concerns

As with any technology that involves ambient listening, security and compliance are paramount. In healthcare, where patient data must be protected under HIPAA regulations, these concerns take on even greater significance. Ambient listening tools must ensure that conversations are captured and stored securely, with robust encryption and strict access controls.

CureMD is committed to adhering to the highest security standards. The same industry-standard safeguards that protect patient data in the EHR will apply to AI Scribe, ensuring compliance with HIPAA and other regulations. Additionally, CureMD is continually enhancing its systems to address emerging security threats and ensure the privacy of every patient and provider.

Stay Updated or Get Involved

CureMD’s AI Scribe is currently in beta testing, with plans for broader release in the near future. If you’re interested in learning more about this groundbreaking tool or participating in the beta program, contact us today.

“Our AI Scribe is a leap forward in healthcare automation,” says Bilal Hashmat, CEO of CureMD. “At CureMD, we believe that simply transcribing isn’t enough. Our AI Scribe platform goes beyond transcription by automating charting, coding, scheduling, and ordering—empowering doctors to focus on what they do best: delivering outstanding patient care.”

“This tool is a game-changer for healthcare professionals, reducing their administrative burden and improving the patient experience,” Hashmat adds. “Together, we can transform the way healthcare is delivered—one conversation at a time.”