Most people use the internet when looking for local businesses relevant to their requirements. They do the same when they need information pertaining to healthcare. 55% of consumers use the internet or mobile apps to compare between providers when looking for healthcare services, according to the United Healthcare Consumer Sentiment Survey for 2020, a drastic Read more…
Breaking the Smartphone Addiction in Medical Practice Staff
In 2011, an attending at a hospital ordered a prescription for a PEG tube replacement. Just as the resident was about to enter the prescription into the Computerized Physician Order Entry System (CPOE), she received a text message from a friend. On day four, the patient suddenly required an emergency open-heart surgery. The resident had Read more…
Patient Satisfaction: The Most Significant Factor in Ensuring Practice Growth
As the healthcare ecosystem continues to change for the better, patient satisfaction has become more important than ever. Not only are patients now more involved in their healthcare decisions, but they also find themselves at greater financial risks associated with care. They are more likely to compare practices in terms of healthcare services, which means Read more…
Sustaining the Survival Value of Independent Practices
Small and independent practices are struggling hard to maintain survival, despite offering better, cost-effective, and personalized care to the patients. Small Independent Practices (SIPs) are always struggling to maintain their survival value. Their concerns range from low reimbursement rates to exclusion from networking. This is mainly why SIPs are disappearing at a startling rate, chiefly Read more…
3 Negligence and Malpractice Traps in Medical Billing
While extreme damages are rare, healthcare malpractice is a serious threat to any practice, one that should be avoided at all costs. Malpractice, fraud, and negligence are all mistakes that can land providers in hot water, legally, and this applies to all facets of being a provider. Billing is an area that is particularly dangerous, Read more…
Boost Patient Acquisition with High Converting Content Framework
One prominent aspect that healthcare consumerism has greatly influenced is patient empowerment. Thanks to digital tools and platforms, patients can near-instantaneously cross-compare products and services, post reviews and the content posted by providers to hlelp people make informed decisions. This has also enabled providers to evolve; allowing them to attract new patients by optimizing patient Read more…
Strategies to Correctly Evaluate and Reduce Costs Per Patient Acquisition
Cost per Patient Acquisition (CPA) is a strategic metric healthcare organizations use to gauge the total average resources spent to acquire a new patient. It is essentially performed to improve marketing techniques and direct them towards an ROI (return on investment) focused approach to ascertain, and eventually maximize, patient acquisition and retention rates, as well Read more…
Appreciating Support Staff: Why and How?
The U.S. unemployment rate remains at historic lows, declining further during the current pandemic. According to BLS stats, the unemployment rate dropped to 11.2 percent in June 2020. Despite the downward trend in the unemployment rate, employee turnover remains a daunting challenge for employers. According to the 2018 North America Mercer Turnover Survey, an average Read more…
Why Medical Practices Should Embrace the EHR Dashboard
EHR dashboards have evolved as a necessity for the efficient functioning of medical practices. Although they are often overlooked as an essential tool for providers, EHR dashboards offer valuable insights that can benefit the practice in ways more than one. EHR is widely acknowledged for offering an integrated platform for functions beyond digital data storage Read more…
Key Tips for an Exceptional Practice Manager
Efficient management of healthcare facilities has always been a high priority for all healthcare professionals, and rightly so. The recent explosion of telehealth visits, however, has made it a more important aspect of healthcare than ever before. The role of the practice manager, which has always required a high degree of operational knowledge and experience, Read more…